Apple yanks iOS 8 update after crippling iPhone 6 and 6 Plus
Apple today launched, then rapidly drawn, its first update for iOS 8 after clients flooded its discussion board with reviews their iPhone 6 and 6 Plus smartphones could no more connect with a cellular network.
iOS 8..1, that was designed to fix a number of bugs, including several prominent problems that had received press — like one which barred apps depending on Apple’s new Healthkit framework — was launched around 10 a.m. PT (1 p.m. ET).
In a few minutes, customers started posting complaints to many threads around the iPhone support discussion forum.
“Appears like iOS 8..1 broke my ability to create a telephone call and Touch ID on my small iPhone 6 ,” stated rgersmrk at 10:25 a.m. PT within the kick-off message to among the threads.
Confirmation from lots of others rapidly put in.
“Same deal here. No Touch ID with no Cell Service after 8..1 update,” reported Scott Kelly.
“iPhone 6, 64GB, AT&T, USA. No Touch ID, No Cellular. Attempted resetting network configurations, attempted a tough reboot, attempted powering lower. No luck,” added Chuck Konfrst. “On hold with Apple Support Chat now.”
All of the customers who recognized their now-not-working iPhones stated that they are either an iphone 4g 6 or even the even bigger iPhone 6 Plus.
Apple apparently drawn the update around 11:20 a.m. PT (2:20 p.m. ET). A Computerworld staffer who is the owner of an apple iphone 6 Plus stated iOS 8..1 wasn’t available shortly around 2:30 p.m. ET another by having an apple iphone 5 received an “Not able to ensure Update” error message after saying yes towards the download.
Several customers stated that they have been told by Apple support reps to revive their iPhones using iTunes on the Mac or PC. The steps to do this are:
Support the iPhone to iCloud or using iTunes
Turn off the telephone by pressing and holding the ability button
Launch iTunes using the pc or Mac
Connect the iPhone towards the Mac or PC using the Lightning-to-USB cable
Press and contain the Home button
iTunes will recognize the unit as with recovery mode and provide to revive it
Restore the iPhone using the backup from iCloud or iTunes
Although an iOS update flop such as this is unusual, Apple is within good company: Rival Microsoft has already established to drag and then reissue several updates within the last couple of several weeks, including an August security fix that crippled 1000’s of Home windows 7 Computers.
That did not mean iPhone proprietors refrained from raging Apple for today’s failure.
“Exactly what a complete disaster!” venting Ian Parkinson around the longest from the pertinent threads, this was seen nearly 5,000 occasions and contained greater than 160 messages. “I’d an iphone 4g 6, now I appear to possess a new ipod device Touch 6. How could Apple permit this to happen, you will find a large number of individuals with no telephone service?Inch